Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using the PRISE KEYS LTD website (prisekeys.com), you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our website or services.
2. Description of Service
PRISE KEYS LTD is an authorized distributor of digital software license keys. We sell genuine product keys for:
- Microsoft Office (2016, 2019, 2021, 2024, 365)
- Windows Operating Systems (Windows 10, 11)
- Windows Server (2019, 2022, 2025)
- Microsoft Visio and Project
- Antivirus and Security Software
3. Digital Delivery
All our products are digital license keys delivered electronically:
- Instant delivery via email after payment confirmation
- No physical shipping - 100% digital product
- Activation instructions included with every purchase
- Available 24/7 for immediate download
4. Licensing and Usage
License keys sold by PRISE KEYS are subject to the software manufacturer's terms:
- Each key is valid for the number of devices specified in the product description
- Lifetime licenses are valid as long as the software is supported by the manufacturer
- Keys are non-transferable once activated
- Usage is subject to the manufacturer's End User License Agreement (EULA)
5. Pricing and Payments
We accept various secure payment methods:
- Credit/Debit cards (Visa, Mastercard, American Express)
- PayPal
- Bank transfer
All prices are displayed in the selected currency and include applicable taxes. Prices are subject to change without prior notice.
6. Refund Policy
Due to the digital nature of our products:
- Refunds are available if the key does not work and our technical support cannot resolve the issue
- Refund requests must be made within 30 days of purchase
- Refunds will not be granted for keys that have already been activated
- We provide replacement keys before processing refunds
7. Product Warranty
All our license keys come with an activation guarantee. If you experience any issues with activation, our support team will assist you free of charge. We guarantee that all keys are genuine and legal.
8. Customer Support
We offer customer support for all our products:
- Email support: Response within 24 hours
- Installation and activation assistance
- Technical troubleshooting
- Replacement keys for defective products
9. Intellectual Property
All trademarks, logos, and product names mentioned on this website belong to their respective owners. Microsoft, Windows, Office, Visio, and Project are registered trademarks of Microsoft Corporation. PRISE KEYS LTD is not affiliated with, endorsed by, or sponsored by Microsoft Corporation.
10. Limitation of Liability
PRISE KEYS LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services. Our maximum liability is limited to the amount paid for the product.
11. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of our services after any modifications constitutes your acceptance of the new terms.
12. Governing Law
These terms shall be governed by and construed in accordance with applicable laws. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the competent courts.
13. Contact Information
If you have any questions about these Terms of Service, please contact us through our contact page or email support@prisekeys.com.
