Privacy Policy
Last updated: December 2024
1. Introduction
PRISE KEYS LTD ("we," "our," or "the company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prisekeys.com and use our services to purchase digital software license keys.
2. Information We Collect
2.1 Personal Information
When you make a purchase, we collect:
- Full name
- Email address
- Billing address
- Payment information (securely processed by payment providers)
2.2 Usage Information
We automatically collect information about how you use our website:
- IP address
- Browser and device type
- Pages visited and time spent
- Referral source
- Language and currency preferences
3. How We Use Your Information
We use the collected information to:
- Process and deliver your license key orders
- Send order confirmations and product keys via email
- Provide customer support and resolve technical issues
- Prevent fraud and unauthorized transactions
- Improve our website and user experience
- Comply with legal and tax obligations
- Send marketing communications (only with your consent)
4. Payment Processing
We do not store credit card information directly. All payments are securely processed by PCI-DSS certified payment providers such as PayPal, Stripe, and other payment processors. These providers have their own privacy policies governing the use of your information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your language and currency preferences
- Keep your session active during purchase
- Analyze website traffic and user behavior
- Improve website functionality
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.
6. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors to complete transactions
- Email service providers to deliver product keys
- Analytics services to improve our website
- Legal authorities when required by law
7. Data Security
We implement technical and organizational security measures to protect your personal information, including SSL/TLS encryption for all data transmissions, secure data storage, and restricted access to personal information. However, no method of transmission over the Internet is 100% secure.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are kept for the period required by applicable tax laws.
9. Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Request data portability
- Withdraw your consent at any time
To exercise these rights, please contact us through our contact page.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal information, please contact us so we can take appropriate action.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure your information receives an adequate level of protection in accordance with this privacy policy and applicable laws.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with a revised update date. We encourage you to review this policy regularly.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, you can contact us:
- Email: privacy@prisekeys.com
- Through our contact page
